BestMassage.com Receives Award for Customer Trust
, the international massage tables and supplies warehouse, has been handed the ‘Complaint Free Award’ by the Better Business Bureau, in recognition of its high level of customer satisfaction and trust.
Chicago, IL, February 13, 2010 - The “Complaint Free Award’ is given annually to a distinguished member company which holds a completely complaint-free record. This year, BestMassage.com fitted the bill. As the president and CEO of the Better Business Bureau said in his congratulatory letter, "We are honored to recognize your business for superior performance in the area of ethical business practices and encourage you to continue your commitment to total customer satisfaction."
BestMassage responded with graciousness and pride. "We are extremely happy to hear that our commitment to total customer satisfaction is being recognized at this level," said Marketing Director Peter Wang. He added that the company has been focused on building customer loyalty and trust from the moment it started selling its popular portable massage tables, ten years ago.
In fact, the award comes at a busy moment for the company as it gears up to unveil its brand new website storefront. The new design aims to present the ever-expanding range of massage products, accessories and supplies on a more user-friendly platform, while enhancing customer security features and privacy.
“The overall goal of the new website ties in perfectly with this award,” commented Mr. Wang, “as we continue our efforts to provide our customers with total satisfaction, from the moment they arrive at our website, until after they have received their products.
This demonstrated level of attention to the customer that makes it very clear why BestMassage.com received this commendation award from the Better Business Bureau. As it continuously doubles its efforts to provide service of the highest quality, the company certainly appears on the path to maintain the valuable trust of its customers - and for the sake of customers throughout the massage supplies industry, we wish it continued success!