Our 100% Money-Back Guarantee

At BestMassage.com, we proudly stand behind all our products and keep our promises to valued customers like you. We truly appreciate your business with us. Thus, we assure you of a 100% satisfaction on all our massage products and services. However, if you are dissatisfied with our merchandise for any reason and wish to return them, please simply inform us. We will be glad to give you a full refund without a restocking fee because we cherish a long-lasting relationship with you.

Terms and Conditions for our 100% Money-Back Guarantee:

• You can easily return the merchandise for any reasons hassle-free although we may ask how we can improve our service to meet your satisfaction.
• All returned products must be received within 30 days after the date of purchase.
• The returned merchandise is refundable only if undamaged, in new or nearly-new condition, and in its original packaging.
• For disposable items such as oils, lotions, and creams, the refund will be given only if they are unopened or due to manufacturer's defect.
• We reserve the right to refuse returns on items that have been clearly damaged or used extensively by customers.
• The customer is responsible for any return shipping costs unless the purchased item is defective.
• If all the above requirements are met, you will receive a refund in full for the purchase price minus any shipping, handling, or postal insurance costs. No re-stocking fee will be charged if returned within a 30-day period.

Should you have any questions, please feel free to call our customer service representative at 773-764-6542. We will be glad to speak with you and answer all your questions.